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Frequently Asked Questions
How long does implementation take?
Most single-campus institutions go live in about 30 days: data migration in week one, configuration in week two, role-based training in week three and a supervised go-live in week four. Multi-campus universities typically take 6–10 weeks.
Can we start with one product and add more later?
Yes. All fourteen products share one database and one login, so you can start with, say, College ERP and add COE, Library or HRM later without any data migration between them.
Is our data migrated from existing software?
Yes, our implementation team migrates student records, fee histories, staff data and library catalogues from your current software or spreadsheets as part of every rollout.
What support do we get after go-live?
Every institution gets a dedicated support contact reachable by phone and email, plus ongoing training through Aveon Academy for new staff.
Is the platform cloud-based or on-premise?
The platform is cloud-hosted and accessible from any browser, with mobile-friendly portals for students and parents. On-premise deployment is available for institutions that require it.